BY ORDERING KRYSTAL HOUSEKEEPING SERVICES

YOU AGREE TO THE TERMS AND CONDITIONS LISTED BELOW
house cleaning services in gta, barrie, aurora, newmarket, bradford, brampton, woodbridge, north york, scarborough, thornhill, markham, richmond hill, innisfil and issa

Cleaning Services

  • We guarantee the quality of our cleaning service
  • Cleaning equipment and supplies are provided by us
  • If you are unsatisfied with the serivce, it must be reported within 24 hours
  • We will confirm your cleaning appointment 24 hours prior
  • The service will be for such cleaning duties as agreed with the customer at time of booking
  • If the customer requires any additional services at the time the service is being performed, the Customer must first contact Krystal Housekeeping by telephone
  • All feedback or comments must be addressed by phone or by email
  • If you are not satisfied with the cleaner we will find replacement for your next scheduled service

Quotes

  • All rates are quoted per cleaner per hour
  • Minimum  requirement of 4 hours of service
  • The actual price payable by the customer is calculated on the total number of hours worked by the cleaner
  • Any price quoted by Krystal Housekeeping is an estimate only based on our experience, without inspection, and based on information provided by the customer
  • In order to get a correct quote customer must provide details about the house, such as: sq footage, number bedrooms and washroom

Payment terms

  • We accept cash or cheque
  • Payment is collected by our staff at the time of service
  • Client is responsible for all bank fees and charges due to NSF cheque
  • If payment is not made on time, a fee of 50$ will be collected with next payment
  • Invoices are provided on request

Cancellations and rescheduling

  • 48 hour notice is required to cancel or change appointment
  • Cancellation fee of 50$ will charged if notice is received less then 48 hours prior
  • If cleaner is not able enter due to client not being present  in house or office 75$ fee will charged with next payment

General Rules

  • Please secure your pets before our cleaners arrive
  • Please provide our staff with access to property
  • Please make sure your alarm is turned off
  • Do not leave any fragile items in unsecure places
  • Please do not leave childrent unattended
  • If additional services are required, please notify us 24 hours in advance

Insurance and contract

  • All staff are covered with public liability insurance to protect home or office from accidental damage
  • All staff work under contract with Krystal Housekeeping Services
  • Every cleaner is professionally trained by us

About Us

Krystal Housekeeping is recognized by its highly skilled, experienced and reliable staff. Our staff are professionally trained and fully insured to deliver exceptional quality home and office cleaning.

Our company’s mission is to provide clients with the highest level of service by offering quality, reliability and consistency.

Contact us now for a free quote at 647 460 5588
or email us at info@krystalhousekeeping.com

Contact Us

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